Personal Information Protection Policy

Tokai Kizai Co., Ltd. considers the trust of its customers to be of the utmost importance, and in accordance with the Act on the Protection of Personal Information (the "Personal Information Protection Act") and privacy, we strictly manage the personal information of our customers and handle it in accordance with the wishes of our customers, while striving to maintain the accuracy and confidentiality of our customers' personal information.

【Personal Information Protection Policy】

  • Proper handling of personal information

    The Company shall establish a management system for the protection of personal information, and collect, use, and provide personal information in an appropriate range and manner in accordance with internal regulations and other standards.

  • Measures to ensure accuracy and security

    The Company shall implement measures to ensure the accuracy and safety of personal information and shall strive to prevent unauthorized access to personal information and the loss, destruction, falsification, or leakage of personal information.

  • Compliance with laws and regulations

    The Company will comply with the laws and regulations regarding the protection of personal information and other standards in the handling of personal information.

  • Functional Approaches to Personal Information Protection

    The Company will functionally review and improve its efforts to protect personal information.

Changes to the Privacy Policy

We may revise our privacy policy from time to time without notice to you. Any significant changes will be posted on our website or at one of our stores in an easily understood manner.

【Handling of Personal Information Provided Prior to the Enforcement of the Personal Information Protection Law (Before March 2005)】

  • ・Ltd. will use and manage the personal information provided prior to the enforcement of the Personal Information Protection Law.

  • ・Personal information provided by you before the law came into effect may be used for after-sales service, questionnaires and surveys to improve services, and contact information and statistical information for direct mailings and other projects planned by the Company.

  • ・Personal information provided before the law came into effect may be used within Tokai Kizai Co.

Handling of Personal Information

【Collection of personal information】

We may receive personal information from our customers in the following cases.

  • ・When you purchase our products.
  • ・When using our website
  • ・When we need to ask for confirmation of other matters

If we receive personal information from you other than the above, we will inform you of the purpose of use in advance.

Collection of personal information on this website

If you wish to provide us with personal information about a third party (for example, a spouse or parent), please obtain their consent. We assume that you have their permission to provide us with the personal information of a third party, and we request that you, a customer under the age of 15, obtain the consent of your parent or guardian before you provide us with personal information.

【Purpose of Use of Personal Information】

  • ・Tokai Kizai Co., Ltd. operates and manages the personal information provided by our customers.

  • ・The personal information you provide may be used for after-sales service, questionnaires and surveys for service improvement, and as contact information and statistical information for direct mailings and other projects planned by the Company.

  • ・The personal information you provide may be used by Tokai Kizai Co., Ltd. as contact information for product and event information.

  • ・If the need to use personal information for any purpose other than those listed above arises, we will obtain your consent for the use of your personal information, except as permitted by law.

【Security Management of Personal Information】

  • ・The Company strives to keep the personal information you provide accurate and up-to-date.

  • ・In order to prevent the loss, misuse, alteration and unauthorized access of the personal information provided by our customers, we have established internal rules for the protection of personal information, have established an appropriate internal system, and have implemented strict security measures.

【Provision of personal information to third parties other than customers】

The Company will not disclose the information to third parties except in the following cases

  • ・When prior approval is obtained from the customer.
  • ・When required by law.
  • ・If the Company determines that there is a risk of invasion of your life, body or property.
  • ・When requested by a national organization such as a court or police department or by a local public body
  • ・When it is necessary to achieve the above purposes of use at a subcontractor with whom we have entered into a confidentiality agreement
  • ・Other cases in which the provision of such information is permitted under the Personal Information Protection Law

【Outsourcing of personal information processing】

When we outsource the processing of personal information held by us, we will select a contractor based on our selection criteria for personal information protection, and by contract we will ensure the protection of personal information, as well as the appropriate management and supervision.